Home >> Research >> Public Benefits

More Information

Related Topics

• Your County and the ACA
• Testimony on Texas HHSC LAR
• Choices and Challenges: How Texas County Uninsured Rates Will Drop Under Health Care Reform

Also by Celia Cole

• Cuts to SNAP Will Hurt Texas Families Struggling to Afford Food
• Access to Healthy and Affordable Food is Critical to Good Nutrition
• We Must Maintain Our Investment in SNAP: An Efficient, Effective Way to Prevent Hunger and Reduce Food Insecurity

Call Centers' Plan Allows Seven Minutes for Eligibility Determination

  

Author:
Celia Cole /(512) 320-0222 x110

June 10, 2004

Read Full Article >>  

The integrated eligibility model developed by HHSC allocates seven minutes at the new call centers to verify each application for an array of public benefits. The current face-to-face interview to determine eligibility requires up to an hour and a half.