HB 2447/SB 1541: Proposed Legislation Would Require a Pilot to Test the Use of Call Centers for Eligibility Determination

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Celia Cole /(512) 320-0222 x110

March 31, 2005

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Representative Naishtat (HB 2447) and Senator Gallegos (SB 1541) have introduced legislation that would require the Health and Human Services Commission (HHSC) to conduct a pilot to test the use of call centers in the Food Stamp, Medicaid, TANF, and CHIP programs before a statewide roll-out or significant reductions in local human services offices and employees.